Alphonse Otieno Atemo
Business Development Manager
Nairobi, KE.About
Highly skilled and results-driven professional with over three years of experience in sales, business development, and client relationship management within dynamic office environments. Proven ability to drive sales targets, optimize operational efficiency, and deliver exceptional customer service. Adept at developing strategic solutions, fostering positive stakeholder relationships, and leveraging strong communication skills to achieve organizational objectives and expand market reach.
Work
Nairobi, Nairobi, Kenya
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Summary
As an Investment Advisor for JAM, I engage clients to understand their financial objectives, cross-sell products, and maintain robust client relationships.
Highlights
Engaged clients to deeply comprehend financial goals, successfully cross-selling JFS products and services to align with individual needs.
Managed and expanded a portfolio of client relationships, fostering trust and long-term partnerships through proactive engagement.
Developed and delivered tailored financial proposals, effectively converting potential leads into new and existing clients.
Provided comprehensive sales support, contributing to the generation and conversion of quality leads for the sales team.
Participated actively in product campaigns, enhancing customer understanding and adoption of new financial products.
Nairobi, Nairobi, Kenya
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Summary
Served as a Vooma sales agent, driving direct sales and providing essential administrative support at the KCB Industrial Area Branch.
Highlights
Consistently attained and exceeded set sales targets for Lipa na KCB products, contributing to branch revenue growth.
Participated in targeted product campaigns, enhancing product visibility and customer adoption through direct engagement.
Conducted effective door-to-door direct sales, expanding market penetration and acquiring new customers.
Delivered excellent customer service, resolving inquiries and fostering positive customer feedback on bank products.
Collected and analyzed customer feedback on bank products, providing valuable insights for service improvement and product development.
Generated and submitted regular sales reports, providing accurate data for performance tracking and strategic planning.
Nairobi, Nairobi, Kenya
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Summary
Managed daily store operations as part of the procurement team, providing crucial support to both site and office management.
Highlights
Managed day-to-day store operations, ensuring efficient inventory control and material availability for construction projects.
Collaborated with the procurement team to streamline supply chain processes, ensuring timely delivery of materials to sites.
Provided comprehensive administrative support to site and office managers, enhancing operational efficiency.
Maintained accurate records of all incoming and outgoing inventory, reducing discrepancies and improving accountability.
Implemented organizational systems within the store, improving material retrieval times and overall workflow efficiency.
Nairobi, Nairobi, Kenya
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Summary
Responsible for prospecting clients, achieving sales goals, and delivering presentations to drive insurance product sales.
Highlights
Prospected for potential customers in alignment with corporate strategy, expanding the client base and sales opportunities.
Achieved unit and branch business goals through quality sales and superior customer service, contributing to overall team success.
Developed new business segments as per company strategy, diversifying revenue streams and market reach.
Prepared and provided competitive quotations to prospects, increasing conversion rates and securing new policies.
Set up and delivered compelling presentations to potential clients, effectively communicating product value and securing new business.
Nairobi, Nairobi, Kenya
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Summary
Assessed losses and managed claims processes for various clients.
Highlights
Conducted detailed loss assessments to accurately determine claim values and facilitate efficient processing.
Collaborated with clients and stakeholders to gather necessary documentation and information for claims.
Prepared comprehensive reports summarizing loss assessments for internal and external review.
Nairobi, Nairobi, Kenya
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Summary
Engaged customers and managed retail sales operations within a dynamic retail environment.
Highlights
Achieved sales targets by actively engaging customers and promoting retail products.
Provided excellent customer service, addressing inquiries and ensuring a positive shopping experience.
Maintained organized product displays and ensured stock availability to support sales activities.
Education
Languages
English
Swahili
Skills
Professional Competencies
Team Collaboration, Time Management, Problem-Solving, Communication Skills, Adaptability.
Business Development
Sales Strategy, Client Acquisition, Market Expansion, Proposal Development, Lead Generation.
Sales & Client Management
Direct Sales, Cross-selling, Client Relationship Management, Customer Service, Product Campaigns.
Operations & Supply Chain
Supply Chain Process & Procedures, Warehouse Management, Inventory Management, Procurement Support, Logistics.
Administrative & Reporting
Administrative Support, Report Writing, Presentations, Data Analysis, Documentation.
Software & Technical
Microsoft Office Suite, Computer Proficiency, Tally Software.